Last Revised: February 14, 2022
Website visitors, please click here for our policies surrounding your use.
This Policy does not form part of any contract to provide services. We may update this Policy at any time but if we do so, we will provide you with an updated copy of this Policy as soon as reasonably practical.
It is important that you read and retain this Policy, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information and what your rights are under applicable privacy laws.
2. Personal Information
2.1 "Personal Information" is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified
individual or an individual who is reasonably identifiable.
3. What Personal Information do we collect and hold?
3.1 The types of Personal Information we may collect about an individual will depend upon the nature of our interaction with them. Personal
Information that we collect may include (but is not limited to) the following:
(b) age and/or date of birth
(c) contact details including telephone numbers (landline and/or mobile)
(d) current and previous address (including postal address)
(e) email address
(g) identification information such as driving licence details, including driving licence number
(h) payment details, such as your bank account details allowing us to remit earned funds
(i) occupation and employment details including employment status and any previous work experience
(j) information from or in connection with your resume or job application if you apply for a position with us
(k) geographical location
(l) Australian Business Number (ABN)
(m) passport and visa details
(n) photographs and/or images of you from camera footage, and
(o) information from social media accounts and profiles.
3.2 Without limiting paragraph 3.1 above, where we are engaging you to provide services to us (for example, as a contractor or a potential
employee), we may also collect:
(a) next of kin and emergency contact information
(b) bank account details, payroll records and tax status information
(c) your hourly or daily fee rate as applicable
(d) start date and end date of your engagement with us
(e) location of workplace
(f) recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process)
(g) records of your engagement with us (including work history, working hours, and services provided)
(h) CCTV footage and other information obtained through electronic means such as swipe card records
(i) information about your use of our information and communications systems
(j) information from any background checks, such as police checks, provided by you or conducted by us or on our behalf
(l) results of employment status checks, and details of your interest in and connection with the intermediary through which your services are supplied
(m) information about criminal convictions as part of the recruitment process, or which you may notify us about directly in the course of you working for us
(n) information about your race or ethnicity, sexual orientation and political opinions, and
(o) additional Personal Information in the course of job-related activities throughout the period you work for us.
3.3 We collect and record Personal Information about individuals such as:
(a) our customers/clients, potential customers/clients and their representatives
(b) our investors and shareholders
(c) our suppliers and potential suppliers and their representatives, directors, partners, proprietors and shareholders
(d) contractors and subcontractors and potential contractors and subcontractors and their representatives in relation to providing goods
and services to us
(e) our employees past and present, including applicants, and
(f) any other person who comes into contact with Run Studios.
4. How and when do we collect Personal Information?
4.1 We collect your Personal Information to allow us to conduct our business/organisational functions, to provide, market and sell our products and services and for the specified purposes set out in paragraph 6. In some circumstances, the collection of Personal Information may be required by law.
4.2 We may collect your Personal Information in the course of providing you with goods or services, or:
(a) when you use or buy our products or services
(b) when you provide us, or you offer or apply to supply us, with goods or services
(c) when you provide information to us in any way (including by completing a form, disclosing information over the phone or via email, or providing us a business card)
(d) when you request information about us, our products or our services
(e) when you provide feedback to us
(f) when you visit or fill in a form on our Website (see paragraph 5)
(g) when you visit premises from which we operate
(h) when you (or your employer) provide that information to us in the course of conducting or administering our relationship with you, or when you are carrying out activities in connection with our business operations
(i) when you submit a job application to us directly or through an employment agency
(j) when we conduct background checks on you through background check agencies
(k) when you otherwise contact us by telephone, fax, email, social media, post or in person, or
(l) where we are otherwise required or authorised by law to do so.
4.3 Generally, when providing our products and services, dealing with our personnel, or obtaining goods and services from our service providers,
suppliers or contractors, we collect Personal Information directly from the relevant individual where reasonable and practicable.
4.4 We may also collect Personal Information about you from third parties and other sources such as:
(a) your nominated representatives (e.g., spouse, accountant, power of attorney, brokers and other professional advisors)
(b) employment agencies
(c) background check agencies
(d) your former employers
(e) credit reference agencies
(f) our share registry service provider
(g) publicly available sources of information, or
(h) any related entities, companies and businesses of Run Studios,
but we will only collect your Personal Information in this way if it is unreasonable or impracticable to collect this information directly from you or if we are otherwise permitted to do so.
4.5 If the Personal Information we collect includes sensitive information, including health information, we will ask for your consent to collect sensitive information, unless the law allows us to collect it without your consent.
5. Information collected via our Website
5.1 Personal Information may be collected by us and by our third party service providers who assist us in operating our website at https://www.runstudios.com, including its subdomains and any other website we operate from time to time (collectively, the Website).
5.2 We may use various technological methods from time to time to track the visiting patterns of individuals accessing our Website, including but not limited to the methods set out in this paragraph 5.
5.3 We use Google Analytics to help analyse how you use our Website, including to help us understand insights to our Website traffic. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of our Website. Google will store this information. We will not use Google Analytics to track or to collect any personally identifiable information of visitors to our Website. We will not associate any data gathered from this Website with any Personal Information from any other source as part of our use of Google Analytics.
5.4 If you do not want your Website visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout
Click Stream Data
5.5 When you read, browse or download information from our Website, we or our internet service provider may also collect information such as the date, time and duration of a visit, the pages accessed, the IP address of your computer, and any information downloaded. This information may be used for purposes including statistical, reporting and website administration, maintenance and improvement purposes.
5.6 Our Website may use 'cookies' from time to time. Cookies are small text files that are transferred to a user's computer hard drive by a website for the purpose of storing information about a user's identity, browser type or website visiting patterns. Cookies may be used on our Website to monitor web traffic, for example the time of visit, pages visited and some system information about the type of computer or software being used. For example this information may be used to enhance the content and services offered on our Website.
5.7 You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Third party content (e.g., social media links)
5.9 Some of the content on our Website may include applications made available by third parties, such as social media buttons or links that allow you to share content or links to our Website through the relevant third party platforms. These third party applications themselves may facilitate collection of information by those third parties, through your interaction with the applications and sometimes even if you do not interact directly with them. We are not responsible for the technical operation of these applications or the collection and use practices of the relevant third parties. Please visit the relevant third party websites to understand their privacy practices and options they may make available to you in relation to their collection of your Personal Information.
6. How do we use your Personal Information?
6.1 We use the Personal Information we collect about you for our business/organisational functions and activities, in order to operate our business efficiently, and to market our products and services for the benefit of our customers/clients.
6.2 We may collect, hold and use your Personal Information:
(a) to identify and communicate with you
(b) to enable us to provide you with requested information, products or services
(c) to otherwise assist customers/clients by providing them with information and support
(d) to collect and process payments
(e) to help us to manage and enhance products or services we provide to you
(f) to help us to manage and enhance goods and services we procure from our suppliers, contractors and subcontractors
(g) to help us manage and respond to a general or specific shareholder enquiry
(h) to process share applications and service shareholders' needs
(i) to provide facilities and services a shareholder may request
(j) to carry out appropriate administration in relation to our shareholders and our share registry, including to submit listing applications to, or respond to enquiries from, corporate regulators
(k) to personalise and customise your experiences on our Website
(l) to manage and administer any account you may hold with us
(m) to promote and market our products and services to you
(n) to provide you with information that we believe may be of interest to you or that you may be interested in receiving, including advertising material, regarding us, our clients, and our business partners
(o) to conduct research for the purposes of improving existing products or services or creating new products or services
(p) to help us research the needs of our customers to enable us to market our products and services with a better understanding of your needs and the needs of customers generally
(q) to analyse our shareholder base and for product development and planning
(r) to protect you and us from fraud
(s) to provide for the safety and security of workers and onsite visitors
(t) to help us manage our business operations
(u) for business support purposes including maintenance, backup and audit
(v) to process any job application submitted by you
(w) to respond to any queries or complaints you may have
(x) to investigate, review, mitigate risks associated with, and inform you of, a data or other security breach involving your Personal Information, or
(y) to comply with our statutory and legal obligations.
6.3 Without limiting paragraph 6.2 above, where we are engaging you to provide services to us (for example, as a contractor or a potential employee), we may also use your Personal Information for:
(a) making a decision about your engagement
(b) determining the terms on which you work for us
(c) checking you are legally entitled to work in Australia
(d) paying you, including deducting amounts (such as tax or other relevant contributions) if required by law
(e) administering the contract we have entered into with you
(f) business management and planning, including accounting and auditing
(g) conducting performance reviews, managing performance and determining performance requirements
(h) making decisions about your compensation
(i) assessing qualifications for a particular job or task
(j) gathering evidence for possible grievance or disciplinary hearings
(k) making decisions about your continued engagement
(l) making arrangements for the termination of our working relationship with you
(m) education, training and development requirements
(n) dealing with legal disputes involving you, or our employees, workers and contractors, including accidents at work
(o) complying with health and safety obligations
(p) monitoring your use of our information and communication systems to ensure compliance with our IT policies
(q) ensuring network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution
(r) conducting data analytics studies to review and better understand retention and attrition rates
(s) equal opportunities monitoring, or
(t) satisfying background checks required by our clients in relation to the provision of your services to those clients.
6.4 In general, where we are engaging you to provide services to us (for example, as a contractor or a potential employee), we will not use particularly sensitive information about you unless it is necessary for performing or exercising obligations or rights in connection with your engagement. On rare occasions, there may be other reasons for using such information, such as it is in the public interest to do so. The situations in which we will use your particularly sensitive information include:
(a) We may use information about your physical or mental health, or disability status, to ensure your health and safety in the workplace and to provide appropriate workplace adjustments. We may need to use this information to exercise rights and perform obligations in connection with your engagement.
(b) If we reasonably believe that you or another person are at risk of harm and the use is necessary to protect you or them from physical, mental or emotional harm or to protect physical, mental or emotional well-being.
(c) We may use information about your race or national or ethnic origin, or your sexual life or sexual orientation, (if you provide these to us voluntarily) to ensure meaningful equal opportunity monitoring and reporting.
6.5 We may aggregate Personal Information for reporting, statistical and analysis purposes, and for business, product and service improvement purposes. This allows us to better inform ourselves and anticipate our customers' preferences and requirements, and to monitor and improve the effectiveness of our business, products and services. We may also de-identify information for inclusion in such aggregated databases or reports.
6.6 We reserve the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, but we have no obligation to monitor the use of the Website or to retain the content of any user session.
6.8 We may otherwise collect, use or disclose your Personal Information, which may be without your knowledge or consent, where the collection, use or disclosure is:
(b) required or authorised by law, including without limitation the Australian Privacy Principles under the Privacy Act 1988 (Cth).
7. When do we disclose your Personal Information?
7.1 Run Studios may disclose, or provide access to, your Personal Information to third parties in connection with the purposes described in paragraph 6. Depending on the circumstances and the nature of your engagement with us, we may disclose your Personal Information to our related entities, to third parties that provide products and services to us or through us, or to other third parties (such as your referee(s) in connection with a job application you have submitted).
7.2 We may also disclose your Personal Information to:
(a) any of Run Studios' internal divisions, business units or departments
(b) our clients looking to procure products and/or services from us
(c) your nominated representatives
(d) other organisations or individuals who assist us in providing products and services to you
(e) professional service providers and advisors who perform functions on our behalf, such as lawyers
(f) medical providers including medical and rehabilitation practitioners for assessing insurance claims
(g) representatives, agents or contractors who are appointed by us in the ordinary operation of our business to assist us in providing goods or services or administering our business (such as for data storage or processing, printing, mailing, marketing, planning and product or service development)
(h) banks, lenders, valuers, insurers, brokers, auditors, business consultants and IT service providers, and
(i) Government, regulatory authorities and other organisations as required or authorised by law (such as disclosures to stock exchange regulators and disclosures to shareholders such as directors' remuneration reporting requirements).
7.3 We may also disclose your Personal Information to our Website host (if applicable) or software application providers in certain limited circumstances, for example when our Website experiences a technical problem or to ensure that it operates in an effective and secure manner.
7.4 As we continue to develop our business, we may buy, merge or partner with other companies or organisations, and in so doing, acquire customer Personal Information. In such transactions, Personal Information may be among the transferred assets. Similarly, in the event that a portion or substantially all of our business or assets are sold or transferred to a third party, we may also disclose certain information including your Personal Information to a purchaser or potential purchaser in connection with the sale or potential sale of us, our business or any of our assets, including in insolvency.
8. Interstate and Overseas disclosures
8.1 Some of your Personal Information may be disclosed, transferred, stored, processed or used overseas by us, or by third party service providers. This may happen if:
(a) our offices or related entities are overseas
(b) we outsource certain activities overseas
(c) transactions, information, services or products have an overseas connection, or
(d) our computer systems including IT servers are located overseas.
9. Other uses and disclosures
10.1 We may use your Personal Information for sending you information, including promotional material, about us or our products and services, as well as the products and services of our related entities and third parties, now and in the future. We may do so by sending you such information by means of direct mail, email, SMS and MMS messages.
10.2 If you do not want to receive marketing information from us you can unsubscribe in any of the following ways:
(a) clicking on the 'Unsubscribe' or subscription preferences link in a direct marketing email that you have received from us, or
(b) contacting us using the contact details specified in paragraph 15.
11. Storage, retention and security of Personal Information held by us
11.1 We aim to keep your Personal Information secure. Any Personal Information that is collected via our Website or which is held on our computer systems is protected by safeguards including physical, technical (firewalls, SSL encryption etc) and procedural methods.
11.2 We may use your Personal Information to notify you and any applicable regulator of a breach or suspected breach where we are legally required to do so.
11.3 We may retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
11.4 If we find that we no longer require or have no further need for your Personal Information we may de-identify it or remove it from our systems and destroy all record of it without further notice to you.
12. You may have rights to access and update your Personal Information
12.1 You may have rights at law to access Personal Information that we hold about you. Where this is the case, if you request access to your Personal Information, in ordinary circumstances we will give you full access to your Personal Information. Depending on the nature of the request, Run Studios may charge for providing access to this information, however such charge will not be excessive. However, there may be some legal or administrative reasons to deny access. If we refuse your request to access your Personal Information, we will provide you with reasons for the refusal where we are required by law to give those reasons.
12.2 You can request to access and correct some of your Personal Information by contacting us in any of the ways specified in paragraph 15.
12.3 We take all reasonable steps to ensure that any Personal Information we collect and use is accurate, complete and up-to-date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested, and properly update the information provided to us to keep it true, accurate, current and complete.
12.4 Please contact us in any of the ways specified in paragraph 15 if you believe that the Personal Information is inaccurate, incomplete or out of date, and we will use all reasonable efforts to correct the information.
12.5 It would assist us to ensure we properly understand your request, and allow us to respond more promptly, if requests are made in writing and include as much detail as possible.
13. How do we deal with complaints about privacy?
13.2 It would assist us to respond to your complaint promptly if it is made in writing. Please detail information relevant to your complaint.
13.3 We will notify you of the outcome of our investigation.
15.1 If you:
(b) wish to make a complaint in relation to a breach of your privacy
(c) would like to access your Personal Information held by us
(d) would like to update or correct your Personal Information held by us, or
(e) would like to opt out of direct marketing,
please contact us in any of the following ways:
» Email Address: firstname.lastname@example.org
15.2 We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights) when you contact us. This is a security measure to reduce the risk of Personal Information being disclosed to any person who has no right to receive it.